Cookie Policy

1. Introduction

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1.1. This Cookie Policy explains how we use cookies and similar technologies when you visit our website – www.reformerstudio.co.uk

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2. Relationship to our Privacy Policy

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2.1. Our Privacy Policy explains:

• What personal data we collect

• How and why, we process personal data

• The legal bases relied upon under UK GDPR

• How long data is retained

• Your rights in relation to your personal data​

 

2.2. Where cookies involve the processing of personal data and those activities are governed by our privacy policy.

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2.3. Nothing in this cookie policy overrides or replaces the Privacy Policy.

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3. What are Cookies?

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3.1. Cookies are small text files placed on your device (computer, tablet or mobile) when you access a website. Cookies help websites to function correctly, improve user experience, and provide information about how the website is used.

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3.2. Cookies may be:

Session cookies, which expire when you close your browser; or

Persistent cookies, which remain on your device until they expire or are deleted

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4. How We Use Cookies

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4.1. We use cookies to:

• Operate and secure our website

• Enable online booking of classes

• Support memberships, class credits and client accounts

• Process payments and manage scheduling

• Remember consent and website preferences

• Monitor website performance and improve usability

 

4.2. Use of cookies is limited to what is necessary to operate the website and associated booking systems in line with our terms and conditions

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5. Strictly Necessary Cookies

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5.1. These cookies are essential to the operation of our website and services and cannot be disabled through our systems.

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5.2. They are used to:

• Enable secure access to the website

• Facilitate class bookings and account logins

• Process payments and manage memberships

• Record cookie consent choices

 

5.3. Without these cookies, services described in our terms and conditions cannot be provided

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6. Analytics and Performance Cookies

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6.1. These cookies collect aggregated, anonymised information about how visitors use our website, such as:

• Pages visited

• Time spent on booking or information pages 

• Navigation patterns

 

6.2. This information helps us improve website functionality and user experience. Where required, these cookies are only used with your consent.

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6.3. We use Google Analytics to collect information about how visitors use our website, including IP address (which may be anonymised), device and browser details, pages visited, and interactions. These analytics cookies are only set with your consent and help us measure website performance and improve the user experience across our studio locations.

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7. Advertising

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7.1. We use advertising services provided by Google Ads and Meta Platforms (including Facebook and Instagram).

 

7.2. These services use cookies and similar technologies (including the Meta Pixel and Google Ads tags) to track user interactions with our website, measure the effectiveness of our advertising, and deliver personalised advertisements on other platforms.

 

7.3. These technologies may collect and process information such as:

• Pages visited on our website

• Actions taken (such as bookings or enquiries)

• IP address and device information

 

7.4. This information may be shared with the relevant third-party provider and may be processed outside the United Kingdom in accordance with their respective privacy policies.

 

7.5. We do not control the use of these cookies by third parties.

 

7.6. Advertising cookies are only set with your consent. You may accept or reject these cookies through our cookie banner and withdraw your consent at any time.

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8. Functional Cookies

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8.1. Functional cookies allow the website to remember choices you make, such as:

• Login details

• Preferences related to classes or locations

• Region or language settings

 

8.2. These cookies support a smoother booking and account experience consistent with our terms and conditions

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9. Third-Party Cookies (including Mindbody)

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9.1. We use third-party service providers to support our studio operations

 

9.2. This includes Mindbody, which provides:

• Online class bookings

• Client accounts and memberships

• Payment processing

• Attendance and scheduling systems

 

9.3. When you interact with Mindbody powered features on our website, cookies may be placed on your device and personal data may be processed in accordance with:

• Our privacy policy

• Mindbody’s own privacy and cookie policies

 

9.4. We do not control third-party cookies, and their use is governed by the relevant third party’s terms.

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10. Legal Basis for Use of Cookies

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10.1. In line with our privacy policy, we rely on:

• Legitimate interests to use strictly necessary cookies required to operate our website and services

• Consent for non-essential cookies, such as analytics cookies, where required by law

 

10.2. You may withdraw or amend your consent at any time

 

 

11. Managing Cookies

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11.1. You can manage or disable cookies by adjusting your browser settings to block or delete cookies.

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11.2. Please note the disabling cookies may prevent you from accessing services or booking classes as described in our terms and conditions.

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11.3. Further guidance on managing cookies is available at www.allaboutcookies.org

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12. Changes to this Cookie Policy

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12.1. We may update this Cookie Policy to reflect changes in law, technology or studio operations. Updates will be published on this page and should be read together with the current versions of our privacy policy and terms and conditions.

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13. Contact Us

 

13.1. If you have questions about this cookie policy or our data practices, please contact us:

Email: info@reformerstudio.co.uk

Website: www.reformerstudio.co.uk

Phone: 07380863697​​